As the technology advances, so does the competition. Many organizations face this challenge of developing innovative applications at a fairly rapid speed. If they fail to do so, they end up losing their business. For ease in this situation, AWS platform provides services to host modern applications. Through this approach the businesses get trained to […]
For the sake of customers, most of the businesses are seeking the opportunities to enhance the performance of their contact centres. This will play a role in making the user experience better and also in increasing the operational efficiency. One approach is to migrate the contact centres to cloud-based using Amazon Connect. Well, now that […]
